Advice Centre




Cream Whipping tips.

Here are some tips for using your new whipper - note the instructions will tell you how to safely make your delicious whipped cream, and how to clean & care for your new whipper.

1. The 'whipping' is actually a reaction whereby the gas (Nitrous Oxide) emulsifies the fat in the cream. Use cold whipping cream as it has the perfect fat content - 35%. If you do not have whipping cream use single or double. Note: double cream has a very high fat content so may clog up inside the whipper and single a low fat content so it may come out runny.
2. Vigorously shake the whipper to mix the gas with the cream. The more you shake the thicker the whipped cream - but too much shaking will solidify it!
3. Do not fill with more than stated capacity - some space should be left so that the gas and cream can be shaken together.
4. Once 'charged' do not use on food immediately - 'test' it first to get rid of any gas or non-whipped cream that may be in the valve.
5. Remember the whipper is pressurised - before re-filling you must squeeze the trigger to release the pressure.
6. The N2O gas does act as a preservative, however do not rely on this - keep refrigerated.

Please read the instructions before using.

Trouble Shooting
This guide is only intended to be used once you have read the instructions that accompany the whipper.
1. Gas is escaping from the whipper.
The cream whippers have a safety valve built into the head - it is located just below the thread that the charger holder screws on to. If you experience gas coming out of this valve it means that there is a problem with your whipper that you may be able to solve yourself. Here is a list of likely causes:
Too much pressure in the whipper. This may be because you are filling it with too much cream or because you have charged it with more than the recommended number of chargers. Please use 1 charger for 1/4L, 1 for 1/2L, 2 for 1L.
The inlet valve may be blocked - please dismantle the whipper head and clean the gas inlet valve with the bristle brush that came with the whipper.
The inlet valve is frozen causing it to be blocked. If you are in a cold climate and using the whipper in a high volume operation ice may block the inlet valve. We suggest alternating between two whippers so that the ice has time to melt.
The inlet valve is damaged - this part cannot be replaced unfortunately.
2. Gas is escaping from where the head screws into the body.
This is likely caused by a damaged or missing silicone head seal. These are available as a spare part on the website. It may also be caused by a damaged thread. Please inspect the thread of the head and the whipper regularly. If they are damaged you must stop using the whipper. Return to us and we will advise.
3. No cream comes out of the whipper and no gas comes out of the outlet (dispensing valve).
The outlet valve is likely to be blocked. Cream may have set in the valve blocking it. You should not use any solid ingredients with the whipper - granulated sugar or chocolate flakes for example will block the valve. You can easily dismantle the dispensing valve to clean it by taking off the head. However you must first release the pressure in the whipper by allowing the gas out. If the outlet dispensing valve is blocked you should unblock it first by unscrewing the nut holding the decorator on and then using a paper clip to poke a hole into the valve to allow the gas out - use the trigger to release the gas. Then push the valve out from the outlet side. Soak in warm water and clean using the cleaning brush that comes with the whipper.
4. Only gas comes out of the whipper.
This is probably because the cream is too thick to be dispensed. Always use 'whipping cream' with your whipper. Double cream will set inside the whipper so this must not be used. Also if you shake the cream too much in the whipper it may set.
5. Cream comes out too runny.
Make sure you are using whipping cream - single or double cream are not suitable. If you are using whipping cream then you probably haven't shaken the whipper enough - please shake it vigorously about 10 times to thicken the cream.

Please ensure that you clean the whipper after every period of use. Also implement a regime to regularly inspect the whipper for damage. If the bottle or head are dented the whipper must be discarded. All other parts are replaceable - see spare parts section on our website

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Saturday 23rd September 2017