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If you are having a delivery problem then please contact the courier. They are much better placed to help. If no luck with them then call us.

Once your goods have been dispatched you will receive an email confirmation. This email has a tracking number in it - go to www.city-link.co.uk or www.fedexuk.net or www.businesspost.biz or www.dhl.co.uk or www.UPS.com type in the number for up to date tracking info.
If no-one is in the courier will leave a card with details of how to get hold of your parcel. Read the card! You MUST contact the courier within 5 DAYS or the delivery will be assumed refused and you will be charged up to £7.50.

Depot Finder
If you need to go and pick up your parcel or have not been carded (or lost the card) then use these links to find your depot -
www.city-link.co.uk
www.fedexuk.net
www.businesspost.biz
www.dhl.co.uk
www.UPS.com

If you have problems with the courier - give us a call on 0845 226 3024.

Contact us
We are very happy to talk to you about our products or any delivery problems that the courier can't resolve. We are here during working hours and (often) up to 7pm Mon-Sat.
For information about Returns click here

Tel 08452263024.
Fax 0845 226 3014
E-Mail sales@bestwhip.co.uk
We take emails very seriously and will respond within 3 hours to all customer emails. Our working day is 9-30am-6pm Mon-Fri, if we don't respond please call.

Company details.
Registered address and business address (no sales to public):
Catering & Leisure Supplies Ltd, Unit 6, The WREN Centre, Westbourne Road, Emsworth, Hants, PO10 7SU
Registered in the UK, No. 6019969.
VAT Reg No. GB 874 5728 79
We are Trading As - Bestwhip.

Bank details:
Transfer funds to: HSBC Plc, Havant Branch, 312 London Road, Waterlooville, Portsmouth, Hants, PO7 7DU
Catering & Leisure Supplies Ltd, SORT CODE - 402320, ACCOUNT NUMBER - 01381350. For outside UK - IBAN - GB26MIDL40232001381350, SWIFT - MIDLGB2133H.


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